D101 Task of the day
Today,
like any other Saturday, there is no particular homework.
Just watch the video and think about this very special
service design system.
Think
about the service design where you live, the service design in your life.
Plusbus Shopping
In my country, The Netherlands, The National Elderly
Assistance Fund has been set up Plusbus Shopping in various places and also in
my hometown.
The bus ensures that the participants, mostly elderly
and disabled people, come among people despite their limitations and that they
can do their own groceries shopping.
The purpose of the bus is especially given that they
have a nice morning or afternoon. Social contacts are promoted and loneliness
contested.
Participants will be picked up at home. Together,
they are going in a bus to the grocery shopping. There are always several
volunteers on hand to help. Volunteers help with carrying bags, support walking,
pushing the wheelchair. If necessary, groceries are brought inside when they
return home. The participants and volunteers also drink a cup of coffee in
stores. The helping retailers provide a cookie and during holidays something
special. In the bus there is also place for walkers and people sitting in their
wheelchairs.
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